We know that delays in delivery can become a very stressful situation. Personal attention from a dedicated account manager until the situation is resolved is vital to you so any situation can be managed down to a successful conclusion, no matter how late in the day it is!
At Greens we believe great service and great value is the key to good logistics. It can be an unpredictable service when the weather, strikes, traffic congestion, foreign regulations or even war zones get in the way.
Through our 'Best Value' Routing Option we use a variety of specialised national and international couriers. Through our Greens Vista in-house derived software, we are able to calculate the most cost effective carrier, spot buying for you every day.
Our 24/7 'real' time tracking means we will set up a website for each new study to enable real time tracking of dispatch details, expected transit times and PODs. We get direct data feeds from our courier partners. Alerts are received if there are any delays or issues that remain unresolved during the delivery process.
Customs documentation control at Greens is provided for a full documentation service, including Pro-Forma Invoices, Commercial Invoices and Customs documents. We understand how customs work, and what values to place on each item to satisfy local conditions, therefore minimising duty and customs charges.
Returns management and relocation of materials to other sites; be it re-dispatched to any corner of the globe, from Chile to China or Iceland to New Zealand, can bring cost savings in international freight charges and repeat production costs.
We have over 22,000sq ft of storage fully racked and indexed for call off and re-stocking.