Real World & Late Phase

Late Phase

Having designed and created logos and images for many Phase IIIb and IV studies, Greens know the importance of image and quality when producing your mainstream safety study or major outcomes study. Our team of in-house graphic designers and artworkers are experienced in designing everything for your study, from CRFs and patient diaries, to CDs and screening books. Greens' design team can create bespoke packages for studies or work to corporate and brand guidelines.

Our experience in managing and producing trials documentation, newsletters, posters and gifts combines with all the logistics and communications skills within the business. Often it is the size and scope, over many languages and countries, that makes Phase IV work so challenging; challenges that we thrive upon.

Late Phase - Patient Management

Patient rewards program management based on key patient actions over the life of the study e.g. 10 years. This includes rewards, reminders, participation and overall control of large numbers of active study participants such as :
- Personalised 'Thank You card e.g. Dear Graham, ..
- Personalised Birthday cards
- Cash, Amazon or Pre-paid VISA (bespoke by country)
- Reminder Cards - depending on service they prefer:
   - Telephone survey - call back
   - Online - past submit date
   - Paper - to send back
   - Examination with doctor
   - Change of status e.g.
         become over 18 (adult)
         re-sign study ICF

Late phase

Late Phase - Patient Management

- Central management of budgets and users
- Financial management for rewards value and postage account
- Full audit trial of payments for cross charging and recovery
- All patient activity data
- Metrics of patient participation performance
- Metrics of how effective the complete program is at any given time
- Tracking of patients within the study e.g. house moves, change in circumstances e.g. doctor or the site closes
- All available globally, online 24/7
- Enable PMs to operate globally
- Complete admin and IT team

Accreditations: ISO 22301 - ISO 27001 - ISO 14001 - ISO 9001 - Living Wage Employer
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